In all our enterprises we maintain a focus on long-term qualitative responsibility, both in terms of environmental effects, as well as for our consumers. This policy applies to the selection of suppliers as well as to how we manage our production; Small scale and handicraft oriented, without any unnecessary additions.
Our excellent relations to our customers are largely based on the availability we offer. Support and service with a personal touch, via telephone and e-mail, as well as our interactive brand oriented presence in social media, brings our consumers closer to us. The importance of good customer care can not be overestimated as a vital step towards brand loyalty.
As a result of both our qualitative focus and the availability offered to our consumers, we proudly benefit from a tremendous customer confidence. Our very loyal consumers have always been the corporation's prime asset with regards to spreading the knowledge and recognition of our trademark brand and our products.